Connect (Communication)
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Popular Articles
- Support Overview1 views
- Chat Overview1 views
- What the AI Chat Assistant Can’t Do0 views
- AI Chat Assistant Overview0 views
- Connect / Communications Overview0 views
Articles
What the AI Chat Assistant Can’t Do
Understand the limitations of the AI Chat Assistant in Core, including what information it cannot access or share and why certain requests may be restricted.
AI Chat Assistant Overview
Learn how to use the AI Chat Assistant in Core to quickly get answers about your account, time off, training, and other information you already have access to — all in plain language.
Connect / Communications Overview
Learn how to use Core’s Connect features to stay informed, collaborate with coworkers, manage announcements, chat with teammates, and receive urgent updates.
Support Overview
The Support section in Core lets you submit and track support tickets, view ticket status, and get help from your organization’s support teams.
Submit a Support Ticket
Learn how to submit a support ticket in Core by selecting a category, setting priority, adding details, and tracking your request.
Chat Overview
Chat in Core lets you communicate with coworkers through one-on-one and group conversations, including public chats for shared discussion.
How to Manage Announcement Preferences
Learn how to manage announcement notifications in Core, including delivery channels, quiet hours, and urgent alert visibility.
Understanding Public vs Private Conversations
Learn the difference between public and private chat conversations in Core and understand who can see your messages.
Announcements Overview
Stay informed with company-wide announcements, including important updates, deadlines, and urgent messages.
How to Start a Chat or Conversation
Learn how to start a chat in Core by creating one-on-one or group conversations and sending your first message.