Customers with access to self-service portals report a 50% increase in satisfaction and faster problem resolution.
Businesses using dealer portals experience a 40% increase in both partner engagement and overall sales efficiency.
Companies using employee portals see a 30% boost in productivity by streamlining access to critical information.
Chatbots are transforming customer service on websites and mobile apps as we know it today. In fact, current estimates predict chatbots will save companies 2.5 billion hours by 2023. Wowza! But time savings are only one benefit of chatbots. The...
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Mobile Apps vs. Mobile Responsive Websites With the rise of smartphone ownership and mobile app availability, it’s become a common practice to rely...
