Customers with access to self-service portals report a 50% increase in satisfaction and faster problem resolution.
Businesses using dealer portals experience a 40% increase in both partner engagement and overall sales efficiency.
Companies using employee portals see a 30% boost in productivity by streamlining access to critical information.
Every ops leader knows the challenge of their teams juggling multiple systems, processes scattered across spreadsheets and emails, and valuable time wasted searching for the right information. As your organization grows, those inefficiencies don’t...
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In the last few years, “AI” has been everywhere, from conference stages to boardroom discussions, and it is splashed across headlines. It’s hailed as...
Artificial Intelligence (AI) has been a buzzword for years, but in the world of customer portals, it’s more than a trend; it’s becoming a practical...
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It feels like every other day, a new AI tool promises to revolutionize customer experience. But as CX leaders, you know that true excellence isn't...
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Ever feel like you're juggling a million emails, documents, and client requests? Client portals are designed to fix that. In fact, they're probably...
The way we access information and services online has changed dramatically. Instead of jumping between multiple websites and apps, businesses and...
The terms "website" and "web portal" are often used interchangeably, but they have distinct characteristics. Understanding the difference is crucial,...
