Updated Knowledge Base Experience
April 3, 2026
This update enhances CORE’s Knowledge Base with smarter content management and improved discoverability—making it easier for teams to maintain documentation and for employees to find what they need.
What’s New This Week
Article Creation & Editing
Rich formatting and easier editing make it simple to create and maintain accurate content.
Version History
Track changes over time with built-in version history for every article.
Topic Organization
Structure content with topics and sub-topics for easier navigation and clarity.
Search & Featured Content
Improved search and featured articles help users quickly find important information.
Knowledge Base Enhancements: Smarter Content, Easier Access
We’ve rolled out major improvements to the Knowledge Base to make it easier to create, manage, and discover important company information.
Create and edit articles with rich formatting and improved usability
Track changes over time with built-in version history
Organize content into topics and sub-topics for better structure
Quickly find information with improved search and highlighted featured articles
Updated Knowledge Base layout for a cleaner, more engaging experience
Why it matters: A strong Knowledge Base reduces repetitive questions, improves onboarding, and empowers employees to find answers on their own — quickly and confidently.
Fixes & Improvements
- Updated Knowledge Base landing page for better usability and engagement
- Implemented enhanced article management features and structured topic organization