Support for Common Email Providers
April 19, 2026
New this week: user import and invitation now supports common email providers like Gmail and Outlook — making it easier to bring in employees and collaborators who use personal or widely-used email addresses alongside your organization's own domains.
What's New This Week
Common Email Provider Support
Import and invite users with Gmail, Outlook, and other popular email addresses — not just organization domains.
Improved Error Messaging
Clear, specific error messages guide users when an email address doesn't meet requirements — no guesswork needed.
Seamless Invite Experience
A smoother invite flow whether onboarding one person or importing in bulk — fewer friction points from start to finish.
Support for Common Email Providers
User import and invitation flows now accept email addresses from popular providers including Gmail and Outlook, in addition to your organization's approved domains.
Import and invite users with Gmail, Outlook, and other common email provider addresses
Works alongside existing domain-based import and invite flows — no changes required
Expands flexibility for organizations whose teams use a mix of email providers
Why it matters: Not every team member uses a company email address. Whether you're onboarding contractors, part-time staff, or employees who use personal email accounts for work, the system now accommodates how people actually communicate.
Improved Error Messaging
When an email address doesn't meet the accepted format or domain requirements, users now see clearer, more actionable error messages explaining exactly what went wrong.
Error messages specify what type of email address is expected
Guidance is provided directly in the interface — no support contact needed
Reduces back-and-forth during the invite and import process
Why it matters: Vague error messages slow everyone down. Clear, specific guidance at the point of failure means admins and users can fix issues on their own — quickly and without frustration.
A More Seamless Invite Experience
The overall invitation experience has been improved to feel more intuitive when working with a variety of email addresses and domains.
Smoother flow when inviting users with common email provider addresses
Consistent behavior whether users are being imported in bulk or invited individually
Fewer friction points during onboarding and user management
Why it matters: User onboarding sets the tone for the entire platform experience. A cleaner invite flow means less time troubleshooting and more time getting people productive.
Fixes & Improvements
- Enhanced domain validation for user import and invite functionalities.
- Updated messaging to clarify accepted email domains across relevant workflows.
Why it matters: Better validation and clearer messaging reduce errors at the source, making user management smoother for admins across the board.