Core Product Updates: 01/27/2026

AI Chat (Beta): A Smarter Portal Assistant

We’ve introduced the first version of AI Chat, now available as a beta feature inside the portal. It’s designed to help employees get answers faster, find information more easily, and interact with key portal resources through a simple conversational experience.

• Company knowledge & documentation: Ask things like “What’s our PTO policy?” or “Where can I find the benefits guide?”—AI Chat pulls answers from tenant-specific portal content like policies/FAQs, SOPs, training docs, benefits resources, and past announcements.

• Personal, real-time employee data: Ask “my” questions like “What’s my PTO balance?” or “What tickets are still open?”—AI Chat securely retrieves the correct info directly from the platform (no guessing).

• Secure and transparent by design: Responses are scoped to the authenticated employee + organization, read-only approved data is used, and answers include supporting sources (citations or deep links back into the portal).

Why it matters: Employees can self-serve answers faster while staying tenant-aware, secure, and confident in where information comes from.

Team Calendar Enhancements

We shipped several improvements to make the Team Calendar clearer and more useful for day-to-day scheduling.

• Fixed duplicate company holidays appearing on the calendar

• Added visibility into previous time off directly within the calendar view

• Past PTO is now visually distinguished for easier context

• The current day is now highlighted for faster navigation

Why it matters: Teams get a cleaner, more intuitive scheduling experience with better historical visibility.

Improved Registration Access Controls

We’ve tightened portal registration for better security and consistency.

• Removed open self-registration

• Registration pages can now only be accessed through a secure invite link

Why it matters: Ensures only authorized users can create accounts.

Cleaner Announcement Emails

Announcement notifications have been streamlined to keep messages focused.

• Email content is now more focused and no longer includes unnecessary fields

Why it matters: Improves clarity and keeps communications clean for recipients.