It's not easy to pick just ten things SugarCRM can do for you, but here are today's top ten:

• 1. Facilitate follow-up with customers. Your customers would appreciate knowing when there's a new shipment of their favorite items. Your clients mean to call you, but they get busy, and they have a mental stockpile of things they need and haven't contacted you about. Or maybe you have a customer who's not happy, and is wondering why you haven't noticed she hasn't been in for a while. Who has the time to follow up with regular clients? With SugarCRM, you do.
• 2. Don't lose your leads. New leads need your attention -- even as you keep tack of your regular customers. SugarCRM helps you balance the two without dropping the ball with anyone.
• 3. Have documentation of discussions. Did you really say you'd include that feature for free? You think the client sent you that information you asked for, but if so -- where is it? With SugarCRM, you have a way to keep all those e-mails and documents together. You'll have all the information at your fingertips -- a confidence-builder for the people you work with.
• 4. Keep everyone together. It's challenging to keep everyone on the same page on a project even when they're all in your office in Fargo. In today's highly mobile world, your clients and your collaborators may be at a distance, and missing someone when you send out an email can have consequences for your entire project. SugarCRM lets you automatically keep everyone in the loop.
• 5. Track marketing data. Decisions made on the basis of gut feelings or how it's always been done can turn out to be the right decision -- or not. SugarCRM can track data and present it for you in ways that show trends and patterns better than your impressions can.
• 6. Automate marketing campaigns. SugarCRM lets you take advantage of the kind of organized marketing campaign planning and follow-up that the biggest corporations rely on. Without the kind of price tag they pay. The smaller your staff, the more you'll appreicate this feature.
• 7. Nip problems in the bud. If you can see issues coming, you can solve them before they even become problems. SugarCRM's superious data tracking and reporting let busy managers get a fast overview of everything from the dashboard.
  
• 8. Allocate time efficiently. If you have plenty of time, you can devote a certain amount of it each day to each element of your operation and be certain of covering all the bases. Who has that kind of time? Instead, let the dashboard show you the highest priorities for the current realities of your business.
• 9. Handle employee turnover. Losing staff, whether because of the economic downturn, promotion to new responsibilities, or just through normal attrition, can mean losing valuable information and relationships. Not with SugarCRM. Keep a complete trail of all the communications and data on your company's clients, and maintain your service and relationships with them, regardless of staff changes.
  
• 10. Reduce costs of sales. The cost of bringing in new clients can be significant. SugarCRM reduces that cost, increasing the value of new clients. Improving your customer relations overall increases the value of your older clients, too, resulting in excellent overall ROI.