A Lesson Learned in Cleveland: a Content Marketing World 2011 Summary

Fantastic! It was the word everyone was using at the conference because that's exactly what the conference was- Fantastic. Content Marketing Institute brought together some of the best in the industry to illustrate marketing concepts, tactics, and lessons related to content marketing. But one lesson came from an interaction in the Tower City Mall. 

I was called after, "Ma'am! Ma'am!" just like I had dropped something of value. A man approached me and introduced himself. He also included he hadn't eaten "since the holiday which was Monday." It was Thursday after the conference. He was asking for money. So now you're wondering, did I give him my money? He was a good marketer. 

Even though the man asking for money was an isolated incident and wasn't an actual business transaction, it was a message with a call-to-action. He had great content and it lead to a realization that the "Rule of 7" is not a rule and probably not even a guideline. I didn't walk past him seven times. I wasn't asked seven times to give money. We were strangers to each other and he only asked me once. The lesson I learned about Marketing at Content Marketing World 2011 is a classic concept: 

Communicate with the right person at the right time with the right message. 

The success of content marketing doesn't lie in spamming potential clients with tons of "relevant" content. It's about the right content for the right person when they need it. 

Now apply that to the fantastic take aways from the speakers and you can improve the efficacy of your content marketing. Here are 5 take aways from Content Marketing World 2011 sessions and keynotes. 

  1. The actual product doesn't mean anything. Use content to make a commodity valuable.- Sally Hogshead
  2. Outsource with intent. Do it for speed and talent, not cost savings.- Todd Wheatland
  3. Give people a Nordstrom's experience.- Mike Stelzner
  4. Be where the puck's going to be, not where it was!- Kevin Smith
  5. Reverse engineer your content with the action in mind.- Jay Baer

Jay Baer reminded us, consumers have the power in purchase decisions. Be sure your content strategy is designed to empower the right person at the right time with the right content. And then ask for the desired action, "Can you give me money?"

I was the right person at the right time and his message was relevant to me. I hate being hungry, too. 

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