Thursday, November 10, 2011
Mobile App
Development
2 Cups Target Market Consideration
1 Cup Relevant Service
A Large Dollop of Mobile Strategy
1 Great Mobile Development Firm
Mix together thoroughly, test for consistency, and release
when done.
Serves: all of your chosen target market
You may have many questions when you begin to consider offering
a mobile app to your customers. What app(s) should we develop? What
would our customers like and use? Should our app(s) be free or
should we charge? One question that we at Onsharp think has an
obvious answer is "should we create a mobile app?" Resoundingly,
yes!
According to Nielsen, 40 percent of mobile phone users have
Smartphones. In June 2011 there were 322.9 million "wireless
subscriber connections" which means there are approximately 129
million Smartphone users in the United States. You can find many
other reports of widespread and growing Smartphone use. Just know
this-a lot of your customers are using Smartphones.
Consider your target market when thinking about
a mobile app. In a recent survey, Nielsen found that nearly
two-thirds of 25 to 34 year olds own Smartphones. If this is your
target market, you need to have a way to connect with them via
Smartphone, their preferred method of communication.
http://blog.nielsen.com/nielsenwire/online_mobile/generation-app-62-of-mobile-users-25-34-own-smartphones/
You'll want your app to deliver a relevant
service. Sure, a lot of people download games, but they
also download apps related to weather and social networks nearly as
much.
Source But what if you're not a meteorologist or a social
enterprise? That's where the "relevant" part of the app comes in.
Engage your current and potential customers with an application
that is related to your products and services. An example for a
bank or credit union would be an interest rate finder. The benefit
is two-fold; you are engaging current customers in a cross-sell
opportunity and potential customers are made aware of your
institution. Another example is an app that updates users on wait
times at a popular restaurant. Apps that are relevant and valuable
to users will get downloaded and used.
Once you have identified how your app can deliver value and
relevance for your business, you need to figure out what it's going
to do. This is where a well-thought-out mobile strategy
comes into play. You'll need to determine such things as whether
your app will be free or available for sale and what operating
system(s) your target market is more likely to be using. The
answers to these questions will determine how your app will get
built and delivered.
And then you'll be ready for the last ingredient-a great
mobile development firm.
A mobile app can benefit any business whose customer base uses
Smartphones. It might take some brainstorming and getting input
from your customers, but we're sure there is at least one relevant
service you can provide through a mobile app.
At Onsharp, we have perfected the recipe for designing and
building great mobile apps. To see how your company can benefit
from our experience, contact us.